Welcome to Ramada by Wyndham Hervey Bay! We’re thrilled you’ve chosen to visit our beautiful city and stay with us at 627 Esplanade, Urangan. Here’s how to get the most out of your experience:

Upon Arrival

• Check-in: Simply head to our friendly front desk team, available around the clock. Let us know if you have a reservation, and we'll get you settled in quickly. We also offer express check-in and check-out for your convenience.
• Parking: We provide both free self-parking and private parking for our guests. Our undercover parking is popular, especially during peak season, so arriving earlier might secure you a spot.
• Luggage Storage: Arrived before check-in or departing after check-out? No problem! We have a secure baggage holding room to keep your belongings safe.

During Your Stay

• Accommodation: We offer a range of comfortable rooms to suit every need – from cozy studios to spacious suites and apartments. Expect modern amenities like air conditioning, a private balcony, a flat-screen TV, complimentary WiFi, and a safe for your valuables. Many rooms also include convenient kitchenettes or full kitchens.
• Dining: Satisfy your cravings at Smokey Joe’s Café Bar & Grill, our on-site restaurant serving breakfast, lunch, and dinner. For a more private meal, limited room service is also available.
• Relaxation: Take a dip in our outdoor pool, complete with a designated area for children. Afterward, unwind in our heated spa, sauna, or Jacuzzi. We provide comfortable pool loungers and umbrellas too.
• Stay Active: Keep up with your fitness routine at our well-equipped fitness center.
• Work & Events: For business travelers, we offer convenient meeting and banquet facilities, a dedicated business center, and our speedy express check-in/check-out service.
• Family Fun: We welcome families! We can provide cribs on request, offer babysitting/child care arrangements, and have specially prepared kids’ meals. Enjoy quality time together in our communal lounge.
• Accessibility: We are committed to providing a comfortable experience for all guests, offering wheelchair accessibility and rooms designed for reduced mobility.
• Convenience: Laundry and dry cleaning services are available, just ask at the front desk.

Exploring Hervey Bay

• Tours & Activities: Looking for adventure? Our tour desk can assist you with booking exciting local experiences, including world-renowned whale watching tours and unforgettable excursions to Fraser Island.
• Bicycle Rentals: Explore the Esplanade and surrounding areas at your own pace with our bicycle rental service.
• Enjoy the Outdoors: Relax and enjoy our bar, communal lounge, beautifully maintained garden, and terrace. Fire up the barbecue grill for a casual outdoor meal.

A Few Extra Touches

• Stay Connected: Complimentary wireless internet is available throughout the hotel.
• 24-Hour Assistance: Our front desk team is available 24/7 to assist with any requests, from wake-up calls to providing local information.
• Specific Needs: If you have any specific accessibility requirements, we recommend contacting us in advance to ensure we can best accommodate your needs.

We hope you have a wonderful stay with us at Ramada by Wyndham Hervey Bay!