Welcome to Hilton Suzhou! We’re delighted you’re visiting our vibrant city and hope to make your stay exceptional.

We understand arriving in a new place can be hectic, so we’ve designed our services to be as seamless as possible.

Checking In & Getting Around:

• Check-in begins at 3 PM, and check-out is at 12 PM. Our friendly team at the front desk in the hotel lobby is ready to assist you upon arrival.
• If you’re driving, we offer free self-parking for your convenience. Our staff are also available to provide door service.
• Exploring Suzhou is easy! A subway station is conveniently located right in our lobby (Nanshi Street Station, Metro Line 1), connecting you to all the city has to offer.
• If you arrive by train, we are about a 15-minute drive from Suzhou Park Railway Station.

Enjoying Your Stay:

• We offer a variety of on-site dining options including Chinese, Italian, and a delightful buffet. Our bars provide a relaxing space for refreshments.
• Recharge and rejuvenate with access to our two indoor pools, a children’s pool, a fully equipped fitness center, and our luxurious spa with hot tub/Jacuzzi. We also have bicycles available for rent if you prefer to explore on two wheels.
• Let our Concierge team help you plan your Suzhou adventure. They can assist with city sightseeing, tours, and transportation arrangements.
• We provide a host of thoughtful services including free high-speed WiFi throughout the hotel, 24-hour room service, dry cleaning/laundry services, and baby cribs upon request.
• Our rooms and suites are designed for your comfort, featuring premium bedding, cable TV, refrigerators, safes, and all the essential toiletries.

Essentially, once you arrive, the front desk is your starting point for everything you need. Utilize the subway for efficient city travel and take advantage of our extensive on-site amenities to create a memorable experience.